Business Operations Analyst Job at AARP, Washington DC

cDQ1MWFCKzZCenpKVUt2cS9nZDBmY0pXa1E9PQ==
  • AARP
  • Washington DC

Job Description

Overview AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin . AARP's Community, State and National Affairs (CSN) Group includes Government Relations, Programs, Volunteer Engagement, Community Outreach and Advocacy at the federal, state and local levels. It delivers on AARP's social mission by educating and engaging people 50-plus and their families, strengthening communities, and championing issues that help give people financial and health security. The Business Operations Analyst will manage a variety of departmental projects, including technology roll-outs and collaboration with business partners to improve inefficient processes. The primary focus will be on administering event management platforms and providing end-user support, which includes answering questions, resolving issues, and delivering training. Responsibilities Provides administrative-level support to internal clients on a variety of group- or organization-wide projects, programs, processes, and business initiatives. Liaises with other teams in order to execute on tasks. Serves as central point of contact for all business processes across the department, managing support activities as needed. Supports the business and financial operations processes for internal clients, including but not limited to the procure to pay processes and documentation, the tracking of invoices and payment processes, the preparation and/or tracking of budgets and reports, and the preparation and/or tracking of lobbying information. Provides excellent customer assistance. Researches, resolves, identifies and/or clarifies issues for internal/external customers. Uses programs and databases to track responses and identifies issues and recommends process improvements. Analyzes current business processes and develops, tests, and implements improvement initiatives and documents. Maintains/provides accurate documentation and acts as an expert on organization policies and procedures. Coordinates records management and documents adherence to policies and compliance requirements. Conducts research, analyzes data, and develops, manages, and distributes ad-hoc and scheduled reports. Coordinates financial, procurement, and contract management activities for departmental projects. Manages a variety of financial functions such as invoice coding and approval and expense reconciliation. Facilitates the coordination of project management, metrics, and operations across the departments in close collaboration with team members and department leads. Qualifications AARP will not sponsor an employment visa for this position at this time. Completion of Associates degree required; Bachelor's degree preferred. Minimum of 3 years relevant experience. Must have demonstrated effective customer service, problem solving, and communication skills. Experience with event management systems such as Cvent preferred. Additional Requirements Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions In office/open office environment with the ability to work effectively surrounded by moderate noise Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories. Compensation and Benefits AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

Job Tags

Holiday work, Contract work, Local area, Remote job, Work visa, Monday to Friday,

Similar Jobs

Innovative Cleaning Services

Felony Friendly Labor Position Job at Innovative Cleaning Services

 ...barrel to transport materials. If you like to work with your hands and are goal driven, this may be the job for you. We are a felony friendly, second chance employer. Looking for individuals who wish to move forward in life :) Felons are encouraged to apply!Innovative... 

SFM Companies (SFM Mutual Insurance)

Desktop Support Specialist I (FT) Job at SFM Companies (SFM Mutual Insurance)

We are looking for an IT professional to configure, manage, and support our communication systems while ensuring resource efficiency and high standards of service. The role includes providing technical support for PCs, peripherals, and software, assisting with hardware...

Shirley Parsons

Site Safety Manager Job at Shirley Parsons

 ...Job Description Job Description Shirley Parsons is currently recruiting a Construction Safety Manager consultant for wind project support in Alberta. The candidate must have extensive experience in construction safety, ideally supporting wind turbine construction... 

Firehouse Subs

Restaurant Manager Job at Firehouse Subs

 ...get a bonus!) HIRING IMMEDIATELY for a Restaurant Manager to join our team!!! Full-time position...  ...to join our team to work in a pleasant, fast-paced environment. Apply now to become...  ...Train new restaurant staff Monitor food and labor costs Handle hands on daily... 

Union Beer Distributors

Off Premise Beverage Sales Representative Job at Union Beer Distributors

 ...business. Union Beer Distributors is currently seeking an entry-level Off-Premise Sales Representatives to join our team. As a representative, you...  ...to work independently Why join us?Comprehensive Medical/Dental/Vision Insurance - $0 in-network deductible, better...