Home-Based Appointment Setter (Entry Level) Job at Sterling Consulting Solutions, Inc., United States

cG90d2F4SzhCanJQVUtEcitnTjJmOGxYbmc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Home-Based Appointment Setter (Entry Level)

Location: Remote

Job Responsibilities:

  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Schedule Appointments : Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Butterfly Pavilion

Volunteer Program Specialist Intern Job at Butterfly Pavilion

 ...Job Description Job Description Title: Volunteer Program Specialist Intern Position Reports To: Volunteer Manager Timeframe...  ...heroes of the animal kingdom. As the leader in invertebrate research, education, and conservation, Butterfly Pavilion works to foster... 

Veracity Insurance

Sr. SEO Specialist Job at Veracity Insurance

 ...Job Description Job Description Sr. SEO Specialist [Remote or On-site] Penicillin changed medicine. The Beatles changed music. And Veracity Insurance Solutions is changing insurance (hey, we cant all be doctors and musicians). What GEICO did for home and auto insurance... 

Confidential

Executive Director Job at Confidential

 ...Executive Director About the Company Well-established public transit system Industry Transportation/Trucking/Railroad Type Privately Held Founded 2007 Employees 51-200 Specialties ~ Public Transportation About the Role The Company... 

Global Employment Team INC

Owner-Operator OTR - 26ft Box Truck Job at Global Employment Team INC

 ...trucking industry for 4 years. We adapt to the fluctuating market while providing 24/7 support and steady work for all of our independent contractors. Requirements: * Must have a 24' or 26' box truck with a lift gate. * No older than 2014*Six months... 

Jobot

Accounts Receivable Manager Job at Jobot

 ...Accounts Receivable Manager, Construction, Winter Park, FL, reply to ****@*****.*** This Jobot Job is hosted by: David Hyon Are you a fit? Easy Apply now by clicking the "Apply" buttonand sending us your resume. Salary: $60,000 - $85,000 per year A bit...