Description: Main contact for customers and tenants residing in units. Provide exceptional customer service and foster great relationships. Be a valuable part of the property management team and represent company in a professional manner at all times. Lead and manage the leasing process from guest card inquires to move in and all aspects in-between to achieve lease up and occupancy goals. Process applications and complete leases Manage move-in process with tenants Perform all activities related to the lease renewal process to obtain 70% resident retention among all properties. Respond promptly to all tenant inquires and follow up to ensure tenant satisfaction Advertise and maintain marketing efforts to ensure units are full Ensure all processes are documented and recorded in property management software - AppFolio Requirements: Education/Knowledge Proficiency in current computer programs, including Word, Outlook, Excel. Other platforms and software used: AppFolio, Paylocity, Canva, YouTube, Hub by Amazon, Managed Wi-Fi. Experience/Skills Leasing experience/property management Candidates should possess a minimum of one year of customer service work experience. Excellent English communication skills, both verbal and written, are essential. Effective organization and prioritization of tasks is required. Work Environment Office Travel to properties within 90 miles of Eau Claire Occasional nights and weekends for community events, open houses and showings Company Standards Candidates are expected to always maintain professionalism, including the quality of work, punctuality, attendance, and attitude. Dependability, good judgment, and organizational skills are essential. Demonstrated initiative and a willingness to learn about the field are expected. Candidates should maintain positive working relationships with peers and demonstrate leadership qualities. To fully embrace the business vision, embodying the principles of G.A.S. - Growth, Assertiveness, and a Strong Work Ethic. With a positive mindset and a commitment to grinding through challenges, we strive to achieve success together. Ready to thrive in a dynamic, fast-paced setting, demonstrating the ability to excel both autonomously and collaboratively within a tight-knit team environment. Compensation details: 20-23 Hourly Wage PI79102327f403-25448-34872474
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