Your Opportunity
Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community. This position combines marketing, relationship building, administration and customer service all in one.
The ETM will thrive in a fast-paced, agile, collegiate environment. This role demands exceptional interpersonal and problem-solving skills and stellar work ethic.
Your Responsibilities
Customer Experience & Sales
* Prioritize interactions and communication with customers. Provide community and amenity tours.
* Provide feedback on sales barriers and customer objections to management team.
* Execute sales and engagement initiatives as outlined by management.
* Provide recommendations on local marketing opportunities and messaging.
* Assist with social media and communication on various platforms to engage customers.
* Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
* Always represent the community positively and professionally, both in and out of the office.
Property Administration
* Demonstrate proficiency with general community, market and policy knowledge.
* Log, file and retrieve customer packages.
* Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
* Schedule and follow up on maintenance requests to aid in timely resolutions.
* Maintain office organization and cleanliness.
* Assist with after-hours lock out duties as required.
The responsibilities listed above may not be all inclusive.
What We Require
* Customer-centric mindset
* Agility & flexibility with a frequently changing environment
* Great communication & interpersonal skills with a diverse population
* Reliability & self-discipline
* Availability to work during summer, holidays, and Turn periods
Operational Details
* Job location is at the assigned property.
* Working hours consist of daytime business hours and after hour on-call rotation.
The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.
IND1 #wearehiring #werehiring part-time / part time
...of Boise, one of 13 HumanGood communities honored by U.S. News & World Report as a "Best Nursing Home in 2024" is hiring a Part-time, Night Shift, Licensed Practical Nurse (LPN/LVN) for its Assisted Living/Memory Support team. ** Part-time ** Sunday and Monday ** 6pm...
**Become a part of our caring community and help us put health first**The Care Manager, Telephonic Nurse 2 , in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families...
Paper Machine Superintendent Paper Industry Tissue Mill Salary $125,000 - $150,000 + Bonus Potential + Benefits + Paid Relocation to the Southern US NOTE: Experience in Tissue Manufacturing or Fine Paper required to be considered for this opportunity....
...Excellent opportunity for graduating college senior or recent grad planning to attend PA/NP or medical school in the future. Our GapYear MA position will provide you with valuable experience in a medical setting before the next step in your career No experience in...
Overview: Throughout communities in Illinois and Wisconsin, 15 hospitals, numerous community-based health centers and clinics, our 15,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe...